Senior Account Manager

📋 Description

• Build & maintain client relationships; primary contact for ops needs.
• Drive account retention by high client satisfaction and issue resolution.
• Manage revenue retention and growth; develop account plans aligned with goals.
• Lead client check-ins, reviews, and strategic planning; follow through.
• Articulate value of food & nutrition in client partnerships.
• Coordinate with Product, Eng, Finance, Sales, and Clinical Ops on implementation.

🎯 Requirements

• 5+ years in account management, client services, or healthcare consulting.
• Proven history of exceeding metrics and retaining book through renewals and expansion.
• Strong organizational skills; can manage multiple accounts/workstreams.
• Excellent communication and interpersonal skills; ability to build trust.
• Data-driven with experience analyzing clinical outcomes, marketing data, and campaigns.
• CRM proficiency (Salesforce or equivalent).

🎁 Benefits

• Remote-First Company
• Unlimited PTO
• Flexible & remote location
• Healthcare Coverage (Medical, Dental, Vision)
• 401k & bonus
• Registered Dietitian Sessions