Senior Account Manager

📋 Description

• Own renewals and retention across a book of roughly 80 enterprise accounts, protecting a strong
• Drive expansion through new modules and new sites, shifting from inbound-led demand to proactive
• Run end-to-end sales cycles for new-site expansions, partnering with a sales engineer on module
• Build multi-threaded relationships from plant-level users to VP and C-suite so customers always
• Partner with Implementation, Support, and Product to create clean handoffs and keep onboarding or
• Shape account planning, coverage, and renewal playbooks alongside the Account Management team as

🎯 Requirements

• You bring 3-5+ years owning renewals and expansion, with a quota tied to upsell or cross-sell
• You have managed a large book of accounts independently and know how to prioritize by growth
• You build credibility with VP and C-suite stakeholders at large companies and can push back on
• You sell consultatively, tying product capabilities to measurable customer outcomes.
• You communicate with energy and clarity in live demos and customer conversations.
• You ideally bring quality, EHS, or industrial manufacturing experience, and are comfortable

🎁 Benefits

• Competitive total rewards package including an annual bonus
• Employer-paid benefits
• L&D stipend
• Incentive pay for eligible roles
• Annual review of pay and compensation programs to ensure competitive and fair pay