Senior Account Manager

📋 Description

• Deliver immense ROI in an efficient, value-based renewal and upsell cycle
• Partner with the Customer Success team to monitor health scorecards, identify customer needs, and
• Solution Zip to meet pain points today, but also with an eye toward product of the future
• Build the team culture and bring best practices to the org
• Negotiate all facets of renewal contracts and develop win/win negotiation strategies
• Provide regular and accurate updates on renewal status to management and escalate when needed

🎯 Requirements

• 4+ years of technology SaaS experience
• Experience selling to procurement, finance, legal
• Experience driving customer retention and adoption of a SaaS product for enterprise accounts
• Customer management skills including sales, account management, and customer service
• Self-driven
• Organized, efficient, and excellent communicator

🎁 Benefits

• Start-up equity
• Full health, vision & dental coverage
• Catered lunches & dinners for SF employees
• Commuter benefit
• Team building events & happy hours
• Flexible PTO