Senior Account Manager (Digital CX - NA)

Added
12 days ago
Type
Full time
Salary
Salary not provided

Related skills

crm customer success sales saas cx
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📋 Description

  • Manage and nurture a portfolio of key accounts, gaining a deep understanding of their business
  • Consistently meet or exceed quarterly revenue targets through targeted upsell and cross-sell
  • Navigate and close large, complex deals by engaging multiple executive-level stakeholders and
  • Develop and execute comprehensive Customer Success Plans, helping clients identify
  • Lead and collaborate with internal teams—including Implementations, Support, Billing, and Deal
  • Continuously analyze account metrics and sales data to refine your territory strategy, maximizing

🎯 Requirements

  • 3-6 years of overall sales experience, including at least 2+ years of SaaS or solution-based selling
  • Demonstrated success driving expansion within SMB & Mid-Market segments
  • Bachelor’s or Master’s degree preferred
  • Strong technical background or aptitude
  • Ability and willingness to work in shifts as required by the territory
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