Senior Account Manager

📋 Description

• Develop and implement comprehensive Success Plans for each client.
• Provide strategic insights to align services with client goals.
• Review client performance metrics and address issues.
• Lead key client meetings: weekly, monthly, quarterly reviews.
• Drive retention by monitoring client health and feedback.
• Identify upsell opportunities and drive renewals.

🎯 Requirements

• 8–10 years in account management for enterprise clients.
• Agile mindset in fast-paced environments.
• Proven ability to manage enterprise-level stakeholder relationships.
• Excellent analytical skills to interpret client data.
• Strong negotiation and contract management skills.
• Bachelor’s degree preferred; English fluency.

🎁 Benefits

• Diverse, global team.
• Equal opportunity employer.
• Training and thought leadership.
• Global career opportunities.
• Inclusive, client-focused culture.
• Competitive benefits.