Senior AI Consultant, Professional Services - West Coast

📋 Description

• Own senior stakeholder relationships; align agent deployments to business priorities, operating
• Lead discovery with a consultative approach to identify high-value workflows for agentic
• Provide guidance on governance, risk controls, and adoption strategy for AI-enabled workflows
• Own ongoing post-launch customer relationship management, proactively monitoring adoption and
• Lead kickoff through launch for Certified Agent engagements, ensuring strong scope control
• Run process mapping (current and future state), document requirements, and secure signoff on the

🎯 Requirements

• 4+ years of experience in a customer-facing role in B2B SaaS (Professional Services, Implementation
• Experience delivering AI-enabled automation (agents, copilots, workflow automation, decisioning) in
• Proven experience leading complex, multi-stakeholder implementations with strong project management
• Strong process mapping and solution design skills, translating ambiguous workflows into scalable
• Deep comfort with hands-on configuration and troubleshooting in workflow platforms, automation
• Demonstrated understanding of prompt design, guardrail configuration, and iterative optimization of

🎁 Benefits

• Experience delivering AI-enabled automation (agents, copilots, workflow automation, decisioning) in
• Experience with enterprise tooling and integrations (Salesforce, ServiceNow, Jira, Workday
• Change management experience (adoption plans, enablement programs, comms, stakeholder management).
• Consulting background (Big 4 or similar) or enterprise Professional Services delivery.
• PMP, Scrum, Agile, or equivalent certifications.