Senior Audio Visual Technician, Live Events

📋 Description

• Lead ad-hoc troubleshooting and assistance to customers of all technology competency levels.
• Troubleshoot AV equipment, including but not limited to audio, video, lighting, computer networking
• Evaluation and troubleshooting of personal computer hardware and software, peripheral devices
• Lead pre-program coordination with property teams, and the AV Operations Manager.
• Provide genuine anticipatory customer service.
• Audit tech quotes, attend PEO, Pre-Con, and pre-production meetings as needed.

🎯 Requirements

• High school diploma/GED required; Bachelor's Degree preferred.
• 4-5 years of experience in supporting AV and IT equipment and computer software systems.
• Customer service or hospitality experience preferred.
• Demonstrate knowledge of audiovisual equipment including analog/digital audio mixers, wireless
• Possess a basic understanding of Crestron and other central control systems.
• Basic knowledge of data networking principles, architecture, and applications.

🎁 Benefits

• Private medical insurance
• Subsidised fitness and eye care
• Well-being and personal support programs
• 25 days annual leave
• Bank holidays
• Company sick pay