Senior Benefits Account Manager

📋 Description

• Guide customers through designing their benefits packages — helping them pick the right plans for
• Own the end-to-end enrollment process: filling out and submitting insurance forms accurately and on
• Keep our systems current with the right health insurance information so nothing downstream breaks
• Communicate proactively with customers to resolve issues before they become problems
• Build and refine the internal processes that ensure no enrollment ever gets missed
• Solve hard, ambiguous benefits problems — the ones that fall between carriers, platforms, and

🎯 Requirements

• An active Life & Health broker license. This is required to be considered for this role
• Experience selling or administering small group benefits across multiple states, with a focus on
• Exceptional detail orientation to help you build resilient systems and processes
• Deep customer empathy to default to what's actually best for the customer, not what's easiest for
• Clear, direct communication and explain a complex benefits decision to a first-time founder in
• Be in the top 5% of your peers, and the people who've worked with you would agree

🎁 Benefits

• Total rewards package includes base salary, equity (stock options/RSUs), and benefits
• Base salary ranges: US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay
• US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area