Senior Benefits Analyst

📋 Description

• Respond to client inquiries; provide timely, accurate benefits support.
• Manage assigned client accounts ensuring KPIs and SLAs.
• Analyze client requirements; support implementation of benefits solutions aligned with business objectives.
• Maintain and improve benefits processes, documentation, and operational procedures.
• Prepare KPI reports and analytical insights to support stakeholder decision-making.
• Collaborate with benefits consultants, HR teams, vendors, and internal stakeholders to streamline service delivery.

🎯 Requirements

• 2-5 years of experience in benefits administration or a related field.
• Strong knowledge of benefits processing, administration, and operational workflows.
• Experience supporting global benefits programs or working with international teams is preferred.
• Ability to work flexible schedules supporting APAC or EMEA time zones.
• Excellent verbal and written communication skills, with the ability to explain complex concepts to diverse audiences.
• Strong collaboration skills and the ability to work effectively with colleagues, leadership, clients, and external partners.

🎁 Benefits

• Fully remote work opportunity with flexible working arrangements.
• Work in an international environment with global teams and diverse cultures.
• Opportunities for continuous learning and professional development through training resources.
• Annual bonus or incentive opportunities based on eligibility.
• Paid bonding leave to support family milestones.
• Paid charitable days to contribute to causes that matter to you.