Senior Business Analyst, AI

📋 Description

• Run discovery sessions, interviews, and workshops with business teams to understand pain points
• Turn ideas into clear use case briefs covering the problem statement, users, expected value, data
• Assess and rank ideas against business value, feasibility, data readiness, effort, and risk, and
• Build lightweight business cases, including estimated time saved, quality gains, and cost or
• Map as-is and to-be processes, and identify where an AI agent, an automation, or a
• Write user stories, acceptance criteria, and edge cases that architects and builders can build from

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field, or
• 5-8 years of experience as a Business Analyst or Systems Analyst in a software, technology, or
• A programming background: hands-on experience writing code in at least one language such as Python
• Proven skill in requirements engineering: process mapping, user stories, acceptance criteria, and
• Experience facilitating workshops and aligning senior business stakeholders with technical teams
• Experience working in Agile teams, with tools such as Jira and Confluence

🎁 Benefits

• SPARK is a chance to be a founding member of a brand-new team, and to shape how NiCE turns AI ideas
• Join an ever-growing, market-disrupting, global company where the teams, comprised of the best of
• Endless internal career opportunities across multiple roles, disciplines, domains, and locations.
• NiCE-FLEX hybrid model: 2 days working from the office and 3 days of remote work, each week.
• Equal opportunity employer.