Nice

51-200 employees
163 jobs posted

View company profile →

Please mention that you found this job on tryremotely.com. Thanks & good luck!

Tired of Manually Applying to Jobs?

Let JobCopilot do it for you!

Set your preferences and let your AI copilot handle the job search while you sleep.

Applies for jobs that actually match your skills
Tailors your resume and cover letter automatically
Works 24/7—so you don't have to

Activate JobCopilot

Follow us on LinkedIn!

Senior Business Consultant, CX

Business & Management

Added

12 hours ago

Location

🇩🇪 Germany

Type

Full time

Salary

Salary not provided

Related skills

consulting change management ai roi ivr

Why Job Hunt? Let AI Run Your Business

Describe it — AI builds, launches & grows it.

📋 Description

Lead consulting engagements for value realisation in VRS
Develop business cases and ROI models for NiCE solutions
Drive change management and adoption across customer orgs
Collaborate with cross-functional teams to deliver outcomes
Engage senior stakeholders and executives for sponsorship

🎯 Requirements

5+ years in relevant functions/industries
5+ years leading in contact center environments (preferred)
Hands-on experience with IVR/Routing/ACD and WFM or QMS
Experience with AI/Digital products and change management
Strong communication skills; ability to influence senior audiences
Willingness to travel up to 30%

🎁 Benefits

Global exposure with leading CX solutions
Opportunity to shape VRS methodologies
Collaborative, high-performing team environment
Professional growth in AI-led CX transformations

Apply on employer's website

This employer gathers applications via their own applicant tracking system.

You will be redirected to an external application form.

Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Business & Management Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Activate JobCopilot