Senior Care Advisor

📋 Description

• Display great patience, empathy, and show 'courage to love' on every call; build strong
• Support inbound campaigns, answer questions, and find underlining needs of prospective
• Make outbound calls to prospective participants that have indicated an interest in learning more
• Effectively manage leads that require follow-up calls
• Maintain the highest level of service on all calls, both inbound and outbound

🎯 Requirements

• Associate’s degree preferred; or two (2) years of relevant experience may be substituted in lieu of
• Minimum of one (1) year of experience in tele sales, customer services sales, Medicare or PACE
• Experience using CRM systems (Salesforce or other similar CRM system)
• Medicare Advantage or PACE experience preferred
• Medi-Cal knowledge preferred

🎁 Benefits

• Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually
• Medical Insurance Coverage (Medical, Dental, Vision)
• Advancement opportunities - we’ve got a track record of hiring and promoting from within, meaning
• And additional benefits