Senior Care Coordinator

📋 Description

• Provide timely, clear outreach to members and help them understand what to expect as they move from
• Explain provider options, network status, benefits, expected costs, referrals, and prior
• Coordinate specialist evaluations, imaging, physical therapy, surgery, procedures, and other
• Partner with provider offices and Hinge Health care teams to coordinate appointments, clinical
• Identify and work through barriers to care, closing communication loops with members, providers
• Share insights from member and provider interactions to help improve coordination and the care

🎯 Requirements

• 4+ years of experience in healthcare administration, care coordination, patient access
• Working knowledge of health-plan and benefits navigation (including payer portals, provider
• Strong documentation, communication, organization, and attention to detail; ability to work from a

🎁 Benefits

• Inclusive healthcare and benefits: Comprehensive medical, dental, and vision coverage, plus support
• Planning for the future: Traditional or Roth 401(k) options with a 2% company match.
• Modern life stipends: Support for your learning and development.
• Grow with us: Discounted company stock through our ESPP, with easy payroll deductions.