Senior Client Education Manager

📋 Description

• Lead a personalized, modern client enablement strategy rooted in design thinking principles
• Apply expert knowledge of the way people learn to determine content structure and delivery to
• Evaluate and lead the design of the entire client education architecture, focusing on personalizing
• Drive innovation in content delivery, including adaptive learning pathways and integrating
• Elevate all existing learning assets to ensure accuracy, relevance, and the highest quality learner
• Identify and develop certification programs to position Benevity clients as domain experts and

🎯 Requirements

• 7+ years of experience in client training or enablement, specifically within a B2B SaaS environment.
• Proven experience leading the agile content design and delivery of large-scale client-facing
• Experience in the strategic implementation and optimization of a core learning platform/LMS to
• Strong understanding of adult learning theory and design thinking methodology.
• Proficiency in modern learning development tools such as Articulate, Camtasia, or similar platforms.
• Expertise in applying user experience (UX) principles to content design and deploying in-product