Senior Client Intake Specialist (Immigration and Criminal Defense)

Added
20 days ago
Type
Full time
Salary
Salary not provided

Related skills

sales customer service immigration law case management software criminal defense

๐Ÿ“‹ Description

  • Screen telephone calls before scheduling an attorney-client consultation
  • Persistently monitor all potential new client inquiries (email, internet, phone and referrals)
  • Immediately contact every potential client and establish relationship with client
  • Update logs and reporting systems to reflect status of all potential new clients
  • Conduct potential new client interviews with genuine empathy and compassion
  • Schedule appointments for potential clients

๐ŸŽฏ Requirements

  • Bilingual (English/Spanish) with full proficiency REQUIRED
  • Minimum 3 years of sales experience required, customer service experience a major plus
  • Strong background with performance-based metrics
  • Case Management software experience is a major plus
  • Resourceful and motivated to solve issues as they arise
  • Proven track record to meet goals and deadlines

๐ŸŽ Benefits

  • Medical, dental, and vision insurance
  • 401(k) plan
  • Catered lunches
  • Complimentary parking
  • Paid time off
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