Senior Client Solutions Analyst - T&D/retailer

📋 Description

• Serves as the relationship owner within Customer Success to manage client relationship and execute
• Builds a network of effective and meaningful relationships at all levels to maximize business
• Leads Joint Business Plan process and is accountable for identifying and aligning customer
• Leads Quantified Business Opportunity and Client Review process, focusing on service delivery and
• Leads and owns NPS process, frequently and consistently reviewing success metrics and client
• Leverages existing NielsenIQ tools to advance Customer business objectives through strategic

🎯 Requirements

• Extensive experience of analyzing data in an T&D environment.
• Strong planning and servicing skills.
• Experience of working with clients to solve business issues.
• Excellent communication, presentation and interpersonal skills.
• Demonstration of how to design solutions to answer client business issues.
• A consultative style of working.

🎁 Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)