Senior Cloud Support Engineer - Security

Added
13 hours ago
Type
Full time
Salary
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Related skills

azure aws sql gcp iam

📋 Description

  • Senior Cloud Support Engineer focusing on security and AI-first mindset.
  • Provide 24x7 support, incident ownership, and on-call rotations.
  • Leverage AI tools to accelerate triage and root-cause analysis.
  • Collaborate with Engineering, Product, and Customer Success.
  • Document solutions and improve knowledge bases.
  • Support holiday/weekend rotations as part of on-call coverage.

🎯 Requirements

  • Bachelor’s or Master’s in CS or related field
  • 5+ years in technical/customer-facing support
  • Excellent English writing and communication
  • Experience with AWS, Azure, and GCP
  • Strong SQL, IAM/RBAC, and data-sharing concepts
  • Familiarity with IAM protocols, PKI, and TLS
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