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30 minutes ago
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Full time
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negotiation customer service collections_system

📋 Description

  • Perform collections calls and emails using the bank's collections system.
  • Review client information before and during calls using the collections system.
  • Answer client questions and resolve complaints and issues.
  • Communicate to collect promises to pay (PTP) and document transactions.
  • Update client information (phone, address, employer) promptly.
  • Ensure professional, respectful client communication.

🎯 Requirements

  • Excellent decision-making, negotiating, and communication skills.
  • Willing to work on shifting schedule.
  • Onsite 3x a week in Mandaluyong.
  • Open for Fresh Graduates.
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