Senior Collections Strategy Analyst

📋 Description

• Build a holistic analytics framework for the overall recovery program, spanning debt sale
• Design, test, and maintain dialer strategy for pre-charge-off delinquent accounts, including
• Bring a strong test-and-learn mindset to strategy development, structuring dialer experiments to
• Build and maintain a quarterly business review (QBR) deck for our third-party collection agencies
• Own and evolve our digital communication strategy across email, SMS, and AI voice agent channels
• Track, analyze, and report on settlement performance with debt settlement companies (DSCs)

🎯 Requirements

• 3-5+ years of experience in a quantitative, analytics, or strategy role, ideally within
• Direct experience with collections operations such as dialer strategy, agency management, debt
• Advanced SQL skills and comfort querying large, complex datasets independently.
• Experience building dashboards and reporting in Tableau (or a comparable BI tool), plus advanced
• Track record of designing and analyzing test-and-learn experiments (e.g., A/B tests) to optimize
• Strong analytical and problem-solving skills, with the ability to move from raw data to a clear

🎁 Benefits

• Competitive salary and stock option plan
• Medical, dental and vision insurance with employer paid options
• Flexible PTO
• Competitive 401(k)
• Opportunities for professional growth and development
• Paid parental leave