Senior Conversation Designer - Experience Content Design

📋 Description

• Design end-to-end conversational experiences across Spotify's AI products
• Refine prompts for generative and conversational features
• Translate product requirements into conversational system design
• Prototype with large language models to test behavior and failures
• Build evaluation frameworks for quality, accuracy, and task completion
• Define guardrails for safe and reliable AI interactions

🎯 Requirements

• Technically literate; comfortable with LLMs, APIs, JSON/YAML/Python
• Experienced testing and improving convo systems or prompts
• Energized by ambiguity, creativity, and fast-moving AI
• Strong writer/editor with editorial judgement for conversational systems
• Cross-functional collaborator balancing tech and creative vision
• Familiar with accessibility, localization, regulatory compliance, safety

🎁 Benefits

• Equal opportunity employer; accommodations available during interviews
• Commitment to inclusivity and accessible recruitment processes