Senior CRM Consultant

📋 Description

• Lead the execution of CRM campaigns and customer engagement programmes across multiple channels
• Configure and customize Braze or comparable platforms to translate strategies into effective
• Build, launch, and optimize targeted campaigns using segmentation, personalization, automation, and
• Collaborate with CRM strategists, project managers, technical teams, and clients for alignment.
• Manage and analyze customer data to support audience targeting, campaign performance
• Conduct QA across campaigns, integrations, data, and documentation to ensure quality.

🎯 Requirements

• 5+ years of experience in CRM, marketing automation, lifecycle marketing, or related field.
• Hands-on experience with Braze, Salesforce Marketing Cloud, HubSpot, or comparable platforms.
• Proven experience designing multi-channel CRM campaigns and journeys.
• Strong segmentation, personalization, lifecycle marketing, and digital marketing understanding.
• Experience with customer data, relational databases, audience management, and reporting.
• Excellent attention to detail, especially in QA across campaigns and data.

🎁 Benefits

• Remote-first working model, work from wherever productive.
• Collaborate with colleagues across Europe, the US, and other markets.
• Exposure to diverse CRM, marketing automation, data, and personalization projects.
• Fast-paced environment with significant learning and fast growth.
• Supportive culture focused on collaboration, ownership, personal development, and success.
• Career progression and meaningful responsibilities.