Jobgether

11-50
19769 jobs posted

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Senior Customer Account Manager - East

Customer Support

Added

15 hours ago

Location

🌍 North America

Type

Full time

Salary

Salary not provided

Related skills

crm forecasting azure saas paas

Why Job Hunt? Let AI Run Your Business

Describe it — AI builds, launches & grows it.

📋 Description

Own post-sale relationship for Enterprise accounts
Lead onboarding and adoption with cross-functional teams
Facilitate Executive Business Reviews aligning goals with product roadmap
Monitor account health and mitigate risks
Identify upsell/cross-sell opportunities with stakeholders
Lead renewal processes and drive expansions

🎯 Requirements

8+ years in Customer Success/Account Management
Experience in XaaS (SaaS/PaaS/IaaS) with Enterprise relationships
Strong relationships at VP/executive level
Experience leading QBRs/EBRs and lifecycle management
Contract negotiation and escalation handling
Cloud computing/IT services knowledge

🎁 Benefits

Competitive base salary plus commission
Stock options
Health and welfare plans
Life and disability insurance
Retirement plan
Unlimited flexible PTO

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