Senior Customer AI Engineer - Token Factory

📋 Description

• Lead the transition from proof of concept to production: Own the customer journey from initial
• Optimize AI workload performance and reliability: Develop a thorough understanding of customer
• Serve as a trusted technical partner: Work directly with customer engineering teams, machine
• Coordinate production incidents and technical risks: Act as a primary technical point of contact
• Drive continuous improvement and customer outcomes: Identify opportunities to optimize existing

🎯 Requirements

• Practical experience with AI inference frameworks such as vLLM, TensorRT, or similar technologies
• Strong understanding of cloud infrastructure, distributed systems, or high-load applications
• Familiarity with AI and machine learning workloads, particularly large language models (LLMs)
• Proven ability to troubleshoot complex technical issues, investigate system behavior, identify
• Experience working directly with technical customers, such as software engineers, machine learning
• Excellent communication skills, with the ability to explain complex technical concepts clearly and

🎁 Benefits

• Competitive compensation: An attractive compensation package aligned with your expertise and
• Career growth: Opportunities to develop your technical expertise and progress professionally in a
• Continuous learning: Exposure to advanced AI technologies, inference frameworks, and real-world
• Remote work flexibility: Work remotely from within Europe, with the opportunity to manage your work
• Ownership and autonomy: Take responsibility for customer outcomes and influence technical decisions
• Collaborative culture: Work alongside talented engineers and specialists in an international