Senior Customer AI Engineer - Token Factory

📋 Description

• Own the customer journey from initial proof of concept (PoC) through production deployment and
• Ensure customer AI workloads are deployed successfully, remain stable, and scale to meet evolving
• Accelerate time-to-production and time-to-value by identifying and addressing technical obstacles
• Develop a thorough understanding of customer architectures, AI use cases, and infrastructure
• Monitor and improve inference performance, including latency, throughput, resource utilization, and
• Identify performance bottlenecks, investigate root causes, and implement practical solutions to

🎯 Requirements

• Practical experience with AI inference frameworks such as vLLM, TensorRT, or similar technologies
• Strong understanding of cloud infrastructure, distributed systems, or high-load applications
• Familiarity with AI and machine learning workloads, particularly large language models (LLMs)
• Proven ability to troubleshoot complex technical issues, investigate system behavior, identify
• Experience working directly with technical customers, such as software engineers, machine learning
• Excellent communication skills, with the ability to explain complex technical concepts clearly and

🎁 Benefits

• Competitive compensation: An attractive compensation package aligned with your expertise and
• Career growth: Opportunities to develop your technical expertise and progress professionally in a
• Continuous learning: Exposure to advanced AI technologies, inference frameworks, and real-world
• Remote work flexibility: Work remotely from within Europe, with the opportunity to manage your work
• Ownership and autonomy: Take responsibility for customer outcomes and influence technical decisions
• Collaborative culture: Work alongside talented engineers and specialists in an international