Senior Customer Engagements Manager

📋 Description

• Lead top enterprise account strategy and growth in the Americas.
• Align exec, product, R&D, and GTM teams to drive growth.
• Translate account insights into cohesive engagement plans with executives.
• Prepare executives with narrative frameworks and talking points.
• Design scalable executive engagement playbooks and processes.
• Facilitate executive engagements in SF and other forums as needed.

🎯 Requirements

• 5–8 years in strategic account management or GTM in B2B SaaS.
• Experience with senior executives and strategic enterprise accounts.
• Strong analytical, problem-solving, and communication skills.
• Ability to influence cross-functional teams without direct authority.
• Experience translating customer insights into strategies, narratives, programs.
• Strong executive storytelling and content development.

🎁 Benefits

• Medical, dental, vision and FSA benefits.
• 401(k) with company match and stock participation.
• Short and long-term disability, life and accident insurance.
• Flexible paid time off plus parental and medical leave.
• Fertility and family-forming benefits.
• Commuter benefits and mental health support.