Senior Customer Engineer, Edge LATAM

📋 Description

• Bridge gap between technical expertise and sales, communicating value of complex solutions.
• Collaborate with sales to understand customer needs and provide tailored technical solutions.
• Lead demonstrations, PoCs, and workshops to address client challenges and show product benefits.
• Support sales with technical scoping and proposal development; align teams for success.
• Build relationships with key stakeholders and act as a trusted technical advisor.
• Stay ahead of industry trends to identify opportunities for product innovation.

🎯 Requirements

• Bachelor’s degree in CS/Engineering; advanced degree a plus.
• 5+ years in pre-sales, sales engineering, or solution architecture for technical products.
• Networking fundamentals (IP addressing, firewalls, SD-WAN) and cloud/virtualization experience.
• Experience with AI/ML infrastructure and data center systems; cloud familiarity.
• Proficiency with cloud platforms, containerization (Docker, Kubernetes) and virtualization (VMware).
• Excellent communication and presentation skills; travel willingness required.

🎁 Benefits

• Remote in Brazil or Chile
• Equal opportunity employer
• Direct apply via Armada careers page