Senior Customer Engineer, Majors - Detroit, MI

📋 Description

• Lead technical discovery and design bespoke Cloudflare architectures
• Deliver demos and PoCs across Security, Networking, and Dev Platforms
• Own onboarding, implementation, and ongoing customer health
• Drive renewal and expansion; monitor health telemetry
• Quota-carrying role; identify cross-sell and ROI opportunities
• Lead AI-Augmented workflows to automate routine tasks

🎯 Requirements

• Customer-facing technical experience (Solutions Eng)
• Tech: web security, networking, cloud infra, enterprise architecture
• Commercial mindset; SaaS metrics and revenue lifecycle
• Excellent communication; executive stakeholder management

🎁 Benefits

• Medical, dental, vision insurance
• Flexible Spending and Commuter Accounts
• Fertility and family forming benefits
• Mental health support and Employee Assistance Program
• 401(k) and equity participation
• Flexible paid time off and parental leave