Senior Customer Engineer, Named - Charlotte, NC

📋 Description

• Lead technical discovery; design architectures; deliver PoCs.
• Oversee onboarding, health signals, and expansion plan.
• Own quota; drive platform adoption; lead QBRs.
• Maintain executive-level technical advisory throughout lifecycle.
• Leverage AI-enabled workflows to automate tasks.

🎯 Requirements

• Experience in a customer-facing technical role (Solutions Eng/Sales Eng/Forward Deployed).
• Web security, networking, cloud infra, serverless/edge.
• Proven quota-bearing SaaS mindset with enterprise sales cycles.
• Strong communication; bridge technical and C-suite strategy.
• Bonus: Cloudflare AI Stack, applied AI, Python/JavaScript.

🎁 Benefits

• Health, dental, vision, and related welfare benefits.
• Disability, life insurance, 401(k), and equity plan.
• Flexible PTO and parental leave.