Senior Customer Engineer - San Francisco

📋 Description

• Partner with Account Executives to lead technical discovery and demos.
• Own the technical relationship from discovery through adoption and expansion.
• Use AI-augmented workflows to reduce admin toil and speed value.
• Operate as a quota-carrying technologist in the GTM organization.
• Provide architectural guidance and ROI-focused outcomes for customers.

🎯 Requirements

• Experience in a customer-facing technical role (solutions engineering, sales engineering, etc.).
• Broad technical acumen: web security, networking, cloud infra, enterprise architecture.
• Commercial mindset with quota carrying and SaaS metrics.
• Strong communication and stakeholder management.
• Cloudflare AI Stack experience: Workers AI, AI Gateway, Vectorize.
• Applied AI knowledge: LLM orchestration, prompt engineering, RAG.
• Coding or scripting: Python or JavaScript.

🎁 Benefits

• Medical, Dental and Vision insurance.
• Flexible Spending Accounts and Commuter benefits.
• 401(k) retirement plan and Employee Stock Participation.
• Flexible PTO and parental/bereavement leave.