Senior Customer Engineering Manager, Majors - Texas

📋 Description

• Lead and develop a high-performing Customer Engineering team.
• Partner with Regional Sales to align tech resources and enable PoCs.
• Oversee technical governance, onboarding, and platform adoption.
• Drive revenue growth through SaaS adoption and account expansion.
• Scale AI-driven workflows to reduce admin work and boost value.
• Bridge Product, Engineering, and CS to align on customer needs.

🎯 Requirements

• 5+ years leading customer-facing technical teams.
• Web security, DNS, DDoS mitigation, cloud infrastructure, enterprise SaaS.
• Commercial acumen with SaaS metrics and enterprise sales cycles.
• Operational discipline using telemetry and health metrics.
• Executive communication with C-level stakeholders.

🎁 Benefits

• Health, dental, vision, FSA, commuter benefits.
• Fertility and family forming benefits.
• On-demand mental health support and EAP.
• Global travel medical insurance.
• 401(k) retirement plan and employee stock participation.
• Flexible paid time off and various leave programs.