Senior Customer Reliability Engineer, Infrastructure

📋 Description

• Provide solutions to customers to make them successful using our products.
• Troubleshoot Customer environments and engage in active triaging with customers.
• Provide feedback to the product development teams on customer needs and pain points.
• Build out our monitoring and alerting systems.
• Build and maintain automation to ensure daily operational tasks are handled as efficiently as
• Help direct the architecture of the products and contribute where possible.

🎯 Requirements

• 5+ years of experience, preferably with large, complex cloud infrastructures operating at scale.
• 3+ years of experience with Kubernetes.
• Experience managing a production distributed system with at least one major cloud provider (AWS
• Strong networking experience with one of the major cloud providers.
• Strong Linux experience.
• Knowledge of how to operate and monitor issues for distributed systems.

🎁 Benefits

• Paid on-call rotation for weekend coverage
• Hybrid work model (at least 3 days per week at the Hyderabad office)
• Equal opportunity employer