Strategic advisor to VP of Global Customer Success; own post-sales insights and scale the
Own how we understand, retain, and grow the customer base; diagnose drivers of upsell and churn.
Design systems that turn signals into action, including AI-powered tooling.

🎯 Requirements

5+ years in Revenue Strategy, Sales Strategy, CS Operations, or Business Operations at high-growth
Direct experience supporting a CS/Post-Sales organization; work with CS leadership on
Hands-on CS platform experience; health scoring, playbooks, lifecycle workflows.
Strong SQL skills, ability to build models, and work with operational data.
Enterprise product experience; strong analytical instincts and commercial judgment.
Exceptional communication; translate data to exec-level recommendations quickly.

🎁 Benefits

Comprehensive Medical, Vision, and Dental Care
Mental Wellness Benefit
Vacation + Company Holidays
Enhanced Parental Leave
Volunteer Time Off
401(K) + Wellness Benefit

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