Senior Customer Success Architect

📋 Description

• Serve as a trusted technical hand-on operator for our customers
• Possess a mastery of Amplitude products in order to provide strategic benefit to customers in Data
• Assist customers in mapping the data-flow architecture between Amplitude and upstream sources —
• Assist our customers by creating playbooks as they integrate Amplitude into additional data flows
• Run deep-dive investigations into data discrepancies and recommend action plan
• Audit existing Amplitude implementations against best practices — SDK version, instrumentation

🎯 Requirements

• 5+ years in a technical, customer-facing data or analytics role — implementation, solutions/sales
• Competent in programming languages and concepts that underpin modern web and mobile development
• Working knowledge of CDPs and event pipelines — Segment, mParticle, RudderStack
• Familiarity with cloud data warehouses, especially Snowflake and BigQuery
• Understanding of client-side and server-side SDK instrumentation across web and mobile
• A solid grasp of event taxonomy design and data governance principles

🎁 Benefits

• Excellent Medical, Dental and Vision insurance coverages, with 100% employer-paid premiums for
• 401(k) retirement plan with an employer match of up to 1% of your eligible pay each pay period up
• Flexible time off, paid holidays, and more
• Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter
• Excellent Parental benefits including: 12 weeks of Paid Parental Leave, Carrot Fertility
• Mental health and wellness benefits including no cost employee access to Modern Health coaching