Senior Customer Success Architect - Singapore

📋 Description

• Serve as trusted strategic advisor to Enterprise and Government customers in Singapore.
• Drive adoption, utilization, and maturity of GitLab's DevSecOps platform post-sale.
• Shape platform strategy and outcomes; influence renewals with executives.
• Coordinate with PM, Eng, Sales, PS, and Support to resolve issues.
• Build durable relationships; drive platform maturity.

🎯 Requirements

• Singapore Citizen; based in Singapore.
• English and Mandarin proficiency.
• Hands-on CI/CD pipelines, pipeline-as-code, multi-stage design.
• Enterprise/Government engagement across industries.
• Deep DevSecOps with SAST/DAST/SCA and container scanning.
• Git workflows expertise: trunk-based, GitFlow.

🎁 Benefits

• Benefits to support health, finances, and well-being.
• Flexible Paid Time Off.
• Team Member Resource Groups.
• Equity compensation and Employee Stock Purchase Plan.
• Growth and Development Fund.
• Parental Leave.