Senior Customer Success Engineer

📋 Description

• Act as a trusted, strategic and technical advisor to customers, driving the entire Customer Success
• Establish and maintain relationships with stakeholders and senior management to drive Enablement
• Drive adoption and value while inspiring/discovering additional opportunities for Cribl further
• Keep your finger on the pulse of your customers and keep things flowing for them. This includes
• Clear, effective communicator and collaborator working cross-functionally with the Cribl sales
• Track metrics and other customer-specific information with the Cribl Customer Success Platform to

🎯 Requirements

• Minimum of 5 years in a related function with direct customer advocacy and engagement experience in
• A customers-first mindset with great communication and relationship management skills that can
• You take the time to listen and comprehend but are also a conversation starter.
• Proven track record and experience working with large complex enterprises and developing
• Proven track record and experience as an engineer working with large complex enterprises and
• Experience with Observability, Logs, Metrics, IT Operations, and Security with a deep understanding

🎁 Benefits

• Base salary range of £80,400 — £95,000 GBP
• Eligibility for incentive compensation (commission) for sales and sales-adjacent roles
• Eligibility to participate in the Cribl Corporate Bonus Program for other roles
• Retirement/pension support
• Paid holidays and paid time off
• Remote office setup support