Added
20 hours ago
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Type
Full time
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Salary not provided
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Related skills

crm account management customer success growth strategy stakeholder management

📋 Description

  • Manage day-to-day of Tier 1 client accounts; ensure high satisfaction
  • Lead growth strategy for existing accounts with senior execs
  • Lead negotiation, creation and renewal of customer contracts
  • Upsell, cross-sell and renew top customer accounts
  • Outline and execute growth plans for all accounts; refine as needed
  • Build and liaise relationships between accounts and internal executive team

🎯 Requirements

  • Fluent in English with excellent communication
  • 3+ years managing multi-million Euro accounts in CS/AM/BD
  • Evidence of client-first approach to Customer Success
  • Experience managing a CRM or customer database
  • Proactive approach and positive attitude
  • Organized, detail-oriented; able to prioritize and manage time

🎁 Benefits

  • Partial remote work after onboarding; in-person time essential
  • Flexible benefits and health care insurance
  • Flat, international team across Bulgaria, Turkey, Canada, Spain, Colombia and Mexico
  • Opportunity to shape the future of a digital growth company
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