mongoDB

1,001-5,000 employees
152 jobs posted

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Senior Customer Success Manager

Customer Support

Added

6 minutes ago

Location

🌍 Worldwide

Type

Full time

Salary

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Related skills

risk management forecasting ai cross-functional collaboration solutions architecture

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📋 Description

Lead advisory for Enterprise (G2000) accounts
Navigate global account teams to deliver measurable impact
Drive retention, revenue realization, and advocacy
Mentor teammates to elevate organizational impact
Maintain relationships with senior stakeholders
Understand complex technical environments

🎯 Requirements

7 to 10+ years in a technical customer-facing role
4+ years owning health and revenue for Enterprise
Excellent verbal and written communication
Bachelor’s degree in CS, STEM, or equivalent

🎁 Benefits

Equity and comprehensive benefits
Parental leave and wellness programs
Supportive culture and career growth

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