Senior Customer Success Manager

Added
20 minutes ago
Type
Full time
Salary
Upgrade to Premium to se...

Related skills

customer success salesforce upselling renewals customer retention

πŸ“‹ Description

  • Partner on strategic training initiatives
  • Define high-level marketing & communication strategies within customer organizations
  • Drive increased utilization and engagement over long-term relationships
  • Deliver customer journey touchpoints including Executive Business reviews
  • Forecast and close renewal opportunities
  • Identify and close upsell opportunities

🎯 Requirements

  • Proven examples from career showing ability to build systems, drive alignment, create impact at
  • Ability to deliver presentations for each customer journey touchpoint
  • Ability to conduct virtual demo of OpenSesame platform
  • Ability to independently manage enterprise accounts
  • Strong forecasting and closing skills
  • Proficiency in Salesforce.com and Gainsight

🎁 Benefits

  • Comprehensive medical, dental, and vision coverage
  • Flexible PTO
  • 401(k) matching
  • Incentive stock options
  • Volunteer time off
  • Employee Resource Groups
Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Customer Support Jobs. Just set your preferences and Job Copilot will do the rest β€” finding, filtering, and applying while you focus on what matters.

Related Customer Support Jobs

See more Customer Support jobs β†’