Senior Customer Success Manager - EMEA

📋 Description

• Post-sales primary contact for Chainguard customers.
• Lead onboarding, implementation, and adoption.
• Collaborate with Solutions Architects, Technical Support, Product, Engineering, and Sales.
• Build relationships and drive outcomes, adoption, and time-to-value.
• Ensure successful onboarding and ongoing customer support.

🎯 Requirements

• 5+ years in enterprise, customer-facing roles collaborating with tech and business teams.
• Domain knowledge in Supply Chain Security, DevSecOps, AppSec.
• Strategic, proactive ownership of customer portfolios with autonomy.
• Entrepreneurial mindset; create new processes to serve customers.
• Strong commitment to continuous personal and professional development.
• Driven, high emotional intelligence with strong priority management.

🎁 Benefits

• Flexible Remote-First culture with team meetups and coworking stipends.
• Equity: stock options with secondary offerings and 10-year exercise.
• 100% covered health, vision, and dental for you and dependents.
• Infinite flexible time off to recharge and reset.
• 18 weeks paid parental leave for birthing or non-birthing parents.