Senior Customer Success Manager - Moveworks

📋 Description

• Partner with initial customers to drive product value
• Develop trusted advisor relationships with executive sponsors to ensure value
• Partner cross-functionally to translate needs into customer solutions
• Evolve and iterate on the customer onboarding strategy
• Work with teams and customers to drive adoption, engagement and growth
• Gather feedback and share the product roadmap

🎯 Requirements

• 5+ years in account management, implementation, or SaaS sales
• Explain technical solutions, build business cases, and improve customer experience
• Experience deploying with enterprise customers
• Strong problem-solving and process-focused mindset
• Experience building relationships with senior executives across companies
• Willing to travel 10-25% of the time

🎁 Benefits

• Health plans
• Flexible spending accounts
• 401(k) with company match
• ESPP
• Matching donations
• Flexible time away plan and family leave programs