Senior Customer Success Manager - Moveworks

📋 Description

• You partner with our initial customers to drive product value
• You develop trusted advisor relationships with executive sponsors to ensure value
• You partner cross-functionally to translate business needs into solutions
• You evolve and iterate on our customer onboarding strategy
• You work with internal teams and customers to drive adoption and growth
• You act as the voice of the customer, gathering feedback and shaping the roadmap

🎯 Requirements

• 5+ years of account management, implementation, or sales in software/SaaS
• Experience explaining technical solutions, goals, and business cases
• Experience deploying with large enterprise customers
• Process-focused with strong problem-solving; seeks smarter ways
• Builds strong internal/external relationships, including executives
• Diplomatic, tactful, and poised under pressure

🎁 Benefits

• Health plans with flexible spending accounts
• 401(k) with company match
• Employee Stock Purchase Plan (ESPP)
• Matching charitable donations
• Flexible time away
• Family leave programs