Senior Customer Success Manager, Portworx

📋 Description

• Own post-sales service delivery for key customers.
• Manage onboarding, adoption, escalations, renewals.
• Align tech with customer goals as strategic advisor.
• Drive growth via quarterly business reviews.
• Lead cross-functional advocacy to resolve issues.

🎯 Requirements

• 5+ years in customer-facing relationship roles.
• 1+ years with container orchestration in enterprise env.
• Customer success with premier enterprise clients.
• Kubernetes and cloud platforms: GCP/AWS/Azure.
• Excellent written and verbal communication; executive level.
• Strong project management across multiple projects.

🎁 Benefits

• Innovation culture.
• Growth and recognition.
• Strong team support.
• Flexible time off and wellness resources.
• Office locations: Raleigh or New York.