Senior Customer Success Manager, Sales Planning

Added
3 days ago
Type
Full time
Salary
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๐Ÿ“‹ Description

  • Own CIQ Planning post-sales lifecycle end-to-end.
  • Collaborate cross-functionally to define success and revenue impact.
  • Lead implementation governance: milestones, data readiness, validation.
  • Tailor approaches via profiles and maturity matrices (advisory/full-service/self-led).
  • Proactively mitigate risks to ensure on-time go-lives.
  • Build referenceable Planning customers; monitor health signals.

๐ŸŽฏ Requirements

  • 7+ years in B2B SaaS in Revenue Ops/Sales Planning.
  • Hands-on Sales Planning/RevOps with territories and quotas.
  • End-to-end implementation ownership (scope through go-live).
  • Fluency configuring SPM and incentive-compensation tools.
  • Data modeling, integrations, and troubleshooting.
  • Strategic, executive communication and cross-functional influence; playbooks.
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