Own a mixed portfolio of approximately 10-20 strategic enterprise and mid-market customers
Operate within a high-touch engagement model where depth of partnership is prioritized over volume
Engage regularly with CIO, CISO, and senior technology leadership
Directly influence renewal outcomes, expansion opportunities, and executive satisfaction
Support customers operating in complex, highly integrated environments
Identify material risk multiple quarters ahead of renewal cycles and drive coordinated mitigation

🎯 Requirements

8+ years managing complex enterprise customers within SaaS or platform organizations
Demonstrated ownership of large, multi-threaded accounts with executive visibility
Proven experience driving renewals, expansion, and long-term customer value
Strong business and financial acumen with the ability to connect adoption to ROI
Executive-level communication skills and presence
Comfortable operating in ambiguous, high-stakes environments

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