Senior Deal Desk Analyst

📋 Description

• Own day-to-day Deal Desk: reviews, pricing requests, discounts, contracts.
• Lead complex deals; advise on pricing models, licensing, and constructs.
• Collaborate with Sales/CS to structure competitive, compliant deals.
• Liaise with Sales, Legal, and Finance to align on terms and approvals.
• Build processes, playbooks, and dashboards to improve efficiency.
• Mentor Deal Desk Analysts and drive continuous improvement.

🎯 Requirements

• 6+ years in Deal Desk, Commissions, Sales Ops, or Rev Ops in B2B SaaS.
• Hands-on, high-volume deal experience; SME capability.
• Expertise in SaaS pricing, discounting, contract structuring, deals.
• Experience building and optimizing scalable processes.
• Cross-functional collaboration with Sales, CS, Legal, Finance.
• Salesforce (or CRM), CLM tools, and automation proficiency.

🎁 Benefits

• Hybrid-friendly work environment; remote options.
• Professional development opportunities (LinkedIn Learning, mentorship).
• Employee resource groups and inclusive culture.
• Hybrid flexibility with Toronto office.
• Employee and Family Assistance Program for mental health support.
• Competitive total rewards and growth opportunities.