Senior Director, Membership Strategy

📋 Description

• Define and evolve Crunchyroll's global membership value proposition, including what drives fans to
• Set membership-level strategic priorities that connect streaming, games, commerce, digital manga
• Partner with senior leaders across business lines to align their individual strategies with the
• Establish strategic frameworks, performance measures, and planning processes that drive alignment
• Shape the strategy for membership tiers and benefits, providing strategic direction to Commercial
• Build business cases for new and expanded membership benefits, including opportunity sizing

🎯 Requirements

• 15+ years of experience, including a background in management consulting, either as a career
• 5+ years of leadership experience, with a track record of building and leading high-performing
• Experience with subscription or membership businesses, including value proposition design, tiering
• Proven track record of setting strategic direction and aligning senior leaders across business
• Excellent analytical and communication skills, including presenting strategic recommendations to
• Sound judgment in navigating ambiguity, competing priorities, and evolving business strategies.

🎁 Benefits

• Receive a great compensation package including salary plus performance bonus earning potential
• Flexible time off policies allowing you to take the time you need to be your whole self.
• Generous medical, dental, vision, STD, LTD, and life insurance
• Health Saving Account HSA program
• Health care and dependent care FSA
• 401(k) plan, with employer match