Senior Director of Account Management, Financial Services Strategics

📋 Description

• Lead a team of Account Managers to hit renewal goals and growth.
• Build an operating system for predictable renewals, expansions, and adoption.
• Partner with Sales, CS, and Product to drive commercial outcomes.
• Own hiring, talent development, and scalable performance programs.
• Forecast retention and growth with operational rigor and insights.
• Serve as the senior voice for customers across Product, Enablement, Marketing.

🎯 Requirements

• 10+ years in sales, account management, or client success.
• 5+ years direct people management experience.
• 2+ years managing managers.
• Ability to distill complex issues and explain clearly.
• Experience operationalizing the customer journey.
• Strong leadership, coaching, and relationship-building.

🎁 Benefits

• Equity opportunity and comprehensive benefits.
• Remote work options available.
• Salary ranges disclosed in posting.