Senior Director, Order Operations and Fulfillment

📋 Description

• Lead end-to-end order-to-install performance and governance
• Drive cross-functional initiatives across Sales, Ops, IT, Marketing
• Build and mentor a high-performing, accountable team
• Implement AI, automation, and improved processes to accelerate results
• Develop data-driven dashboards and executive updates
• Improve install conversion and reduce cancellations

🎯 Requirements

• Bachelor's degree in Business, Operations, Engineering, or related field
• 8+ years in operations or telecom leadership
• Experience leading cross-functional initiatives
• Strong analytical and problem-solving skills
• Proficient with KPIs, dashboards, governance
• Advanced Power BI, Tableau, SQL, Excel skills

🎁 Benefits

• Competitive compensation and benefits
• 401(k) with company match
• Comprehensive medical, dental, vision, and life insurance
• Inclusive, hybrid-friendly work environment