Senior Director, Strategic Accounts

📋 Description

• Embed directly into our most strategic accounts on day one
• Own the senior relationship layer with key leaders across Rain and partners
• Unblock cross-functional issues fast by collaborating with internal teams
• Drive revenue through expansions, upsell/cross-sell, renewals, and QBRs end-to-end
• Provide data-driven insights to enhance the user experience and Rain's products
• Set enterprise account management rhythm: weekly health reviews and coordination

🎯 Requirements

• 8+ years in account management, customer success, or partnerships at fintech/payments/crypto
• Track record owning senior executive-level client relationships
• Experience negotiating complex commercial relationships across legal, compliance, ops, tech, and execs
• Comfort operating without a large team; hands-on, embedded role
• Experience navigating escalations needing engineering, product, or compliance
• Senior roles at enterprises and startups; drive process improvements and scalable solutions

🎁 Benefits

• Unlimited time off
• Flexible working
• Easy to access benefits
• Retirement goals
• Equity plan
• Health and Wellness