Senior Email Deliverability Consultant

📋 Description

• Provide fundamental deliverability support to our customers and our internal teams
• Manage and prioritize incoming tickets to assist with deliverability troubleshooting and strategy
• Carry and service a portfolio of assigned customers with a paid Deliverability Services Consulting
• Help conduct in-depth investigations, reviews, and audits into email sending practices
• Assist customers with blocklists, spam traps, and issues with ISPs
• Help customers produce schedules for IP warming and monitor their warming progress

🎯 Requirements

• Proficiency in deliverability concepts and customer management skills
• Three to four years of experience providing deliverability-specific services at an ESP, agency, or
• Well-versed in industry best practices
• Success in the identification and remediation of deliverability issues
• Ability to present deliverability issues in a meaningful, consumable format to customers
• Polished, articulate ambassador for the team and for the company

🎁 Benefits

• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and a yearly